Refund policy

Did you know that returning your Tote Bags or Apparels is a breeze with us? Simply ensure that the product is in its original condition, with tags attached and unused. 

To start the return process, just create a customer account, log in, and submit your return request.

Please note that customers are kindly asked to cover the return shipping costs.

Got any questions or need help with your return, please reach out to us at totesbythemountainside@gmail.com 

We're here to assist you every step of the way!